## UNIT FOOD App - Privacy Policy
Your privacy is paramount below is an outline of what you can expect from us.
UNIT FOOD mobile application is owned and operated by UNIT FOOD, who are the controller of all stored data.
PepperHQ Ltd operate as a processor of data for UNIT FOOD App.
This policy, together with our MOBILE APP TERMS OF USE, explain how we may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our MOBILE TERMS OF USE carefully.
### Information we collect about you through UNIT FOOD App.
We collect information about you when you:
- register to use UNIT FOOD App;
- attempt to check in to our stores;
- register your debit or credit card details;
- upload a profile photo, and
- use the payments facility in UNIT FOOD App to pay for your purchase.
This information is collected, stored and processed under Article 6(1)(b) of the GDPR, “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract" i.e. We need this data for you to be able to use the App for its primary purposes.
### Using your information
Collecting personal information in UNIT FOOD App (name, email address, date of birth) helps us to better understand what you need from us.
We use your information to:
- improve the functionality and performance of UNIT FOOD App;
- personalize our services to you;
- tell you about important changes to UNIT FOOD App and related services, and
- manage promotions, competitions, customer surveys and questionnaires.
Your personal information is safe with us and will never be released to third party companies for marketing purposes.
UNIT FOOD App captures your geographic location when you attempt to "check in" to one of our stores. We do this to identify which store you are in or near to allow you to pay using UNIT FOOD App, and to provide an enhanced visitor experience (for example, through digital loyalty cards). We will only capture this information with your consent. UNIT FOOD App also captures basic usage metrics to help us identify any problems and to make improvements in the future. These metrics also help us understand how people use UNIT FOOD App and how many people use the different functions within UNIT FOOD App.
Your contact details and personal information may be used to send direct marketing messages to you via your contact details provided. This is done only with your explicit consent, which can be withdrawn at any time from the My Account options within the app. You may refuse consent for marketing messages without detriment to any other areas of functionality within the app.
## Information We Capture
### Geographic location
We provide enhanced store visit experiences when you choose to pay using UNIT FOOD App. You may prevent UNIT FOOD App from accessing your device's location services, or turn off the location services of your Mobile Device. Doing so will impact the capability of UNIT FOOD App and prevent you from enjoying an enhanced experience.
### Data you share with us (Including information you give us when signing up, and information which is shared automatically, such as Device ID, and IP address)
We use this data to log you in to UNIT FOOD App and it helps us understand our customers better and present you with appropriate offers and promotions. Your data is stored in an encrypted database and transferred over a secure network connection. You decide which data you do and do not share with us. If you ask us to, we will update, correct or delete any data which you give to us.
### Your Card details
Your card details are not stored on UNIT FOOD App and they are only used in accordance with your payment instructions. Your card details are stored with our payment gateway partner - Square - who are a Level 1 certified PCI-DSS Service Provider. You have to use the payments facility within UNIT FOOD App to pay for your purchase through the app.
### Your profile photo
Your profile photo is used in store to verify your identity. If you ask us to, we will update, correct or delete your profile photo. However, you must have a profile photo if you wish to use UNIT FOOD App to pay for your purchases in-store.
### Your purchase history
We use your purchase history to provide personalized offers and analyse which products and rewards are most likely to interest you.
## Data storage, protection and your right to access and erasure
Your data is stored in an encrypted database and transferred over secure network connections. We will store your information for as long as your account exists in UNIT FOOD App. If your user account is entirely inactive for a period of 12 months or more, we will delete your account. If you ask us to, or if you delete your account, we will delete the information linked to your account which can identify you personally, including your profile photo and personal details.
You may ask us, at any time, to provide to you confirmation that your data is being processed and access to your personal data. This will generally be provided within 7-21 working days.
## Marketing and research
If you agree, we may contact you:
- with offers and information about UNIT FOOD products or services.
- for customer research, e.g. to help improve our service.
You can ask us to stop contacting you for marketing and/or research purposes by following the instructions in any such communication or by emailing us [here](mailto:info@unitsheffield.com).
## Disclosing your information
We will never disclose your information to anyone outside of UNIT FOOD except:
- Where we have your consent
- Where we are required or permitted to do so by law
- To other companies who provide a service to us as a processor under the terms of this privacy policy
- To any successors in title to our business.
If we ever transfer your personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
## Accessing your information
To obtain a copy of the information we hold about you, email us [here](mailto:info@unitsheffield.com). Please confirm any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
## Changes to our policy
This policy replaces all previous versions and is correct as of November 2019. We reserve the right to change the policy at any time.
## Contacting us
If you have any queries, please contact us [here](mailto:info@unitsheffield.com).
##UNIT FOOD - Terms & Conditions
These Terms are important so please read them carefully. They apply to your activities on UNIT FOOD application ("**App**"). Part 1 will always apply when you use the App but Part 2 of these Terms only applies when you log into the App.
You should only use this App if you agree with these Terms. When you click to accept the Terms, you will be legally bound by these Terms. You can access these Terms at any time within the App.
We may change these Terms from time to time so you should check back regularly to see if anything has changed but we will also notify you of any significant changes by email. Changes will become effective from the next time that you access your account.
**PART 1 General**
**WHO WE ARE, WHAT WE DO AND CONTACTING US**
We are Ethereal International Ltd., 11 Duddell Street, Central, Hong Kong. ("**Company**", "**We**", "**Our**" or "**Us**").
We own UNIT FOOD and have decided to provide our customers with an App with various functionality related to our venue and any other services that we may make available through the App from time to time ("**Services**").
If you have any questions about anything in these Terms, our Services or any technical issues with the App, then please email us [here](mailto:info@unitsheffield.com). Alternatively, if you wish to make a complaint, then please email us [here](mailto:info@unitsheffield.com). We can also be contacted by post to UNIT FOOD, 88 Headford Street, Sheffield, S3 7WB
**YOUR RIGHTS AND RESTRICTIONS**
The App is for your own personal and non-commercial use only.
When using the App and your Account, you agree not to:
attempt to undermine the security or integrity of the App, our (or our suppliers') computing systems or networks. We will report any security breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them;
use, or misuse, the Services or App in any way which may impair the functionality of the Services or the App, or systems used to deliver the Services or App or impair the ability of any other user to use the Services or App;
attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access or to the computer system on which the App is hosted;
transmit, or input into the Services or App, any files, content or data that may damage any other person's computing devices or software, content that may be offensive, or are in violation of any law (including data or other material protected by copyright or trade secrets which you do not have the right to use);
create links to the App unless the Company gives you prior written consent;
attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the App except as is strictly necessary to use either of them for normal operation and other than as permitted by law;
impersonate any other person while using the App;
conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the App; or
use the App for any unlawful purpose.
**YOUR DATA**
We take responsibility for care of your data very seriously. Please see our Privacy and Cookie Policy for information on how we process your data, available at PRIVACY POLICY.
Some of the Services on the App require you to turn on the ‘location’ functionality on your device.
**DISCLAIMERS**
**Our App and the Services are provided on an information-only basis and you should not rely on, or take (or not take) any decision based on any information, results, suggestions found on or obtained through our App. Any actions or decisions that you take are entirely at your own risk. **
Other than as set out in these Terms the App is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the App or the Services or any information, content, materials or products included or referenced on the App.
We do our best to ensure that the information accessed through the App is accurate and up to date but cannot guarantee that this will always be the case.
We aim to make the App available to you all the time but sometimes it may be unavailable due to maintenance or to factors outside of our control, such as the internet.
We follow industry standards and processes to prevent against the introduction of viruses, malware and malicious attacks that may harm the App or the device that you use to access the App, but we cannot guarantee that the App will be totally free from viruses and malware.
We do not guarantee that the App will be compatible with all devices, hardware or software, including older versions of operating systems, which you or your device may use.
The App may contain links to third party web sites or programs that are not controlled by us. We are not responsible for the content, terms and conditions, offers or privacy policies of such sites and programs. Your dealings with third party sites are solely between you and the applicable third party and you should read their terms and conditions and policies before using them.
**OUR RIGHTS AND OBLIGATIONS**
We may change, modify, amend or remove some or all of the functionality or content on the App at any time.
You agree that we are free to use any comments, information or ideas contained in any feedback or communication you may send to us without compensation, acknowledgement or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the App, Services or other products or services.
We and/or our licensors are the owners of the App, which includes (but without limitation) any software, applications and domains made available through it.
All intellectual property rights in the App, and the content, video, audio, graphics, logos, icons and service names which appear on the App (except for your profile picture and your other personal information that is contained in your account) belong, or are licensed, to us. You do not have any rights to such intellectual property except as expressly set out in these Terms.
These Terms do not exclude or limit our liability (if any) for:
death or personal injury caused by our negligence;
fraud;
fraudulent misrepresentation; or
any matter which it would be illegal for us to exclude or attempt to exclude from our liability.
We are only liable to you for losses which you suffer as a direct result of our breach of these Terms and which are reasonably foreseeable. We are not liable for any other losses or for business losses (including but not limited to loss of profits, contracts, goodwill or opportunity).
**SUSPENSION AND TERMINATION**
You can request your Account be deleted by emailing us [here](mailto:info@unitsheffield.com). Once your Account is deleted you will no longer be able to access your Account or the information held in your Account and these Terms will be terminated.
We may suspend your access to your Account or we may terminate your Account at any time and for any reason. We will tell you as soon as possible if we suspend or terminate your Account.
**GENERAL **
These Terms and all communications between us will be in English. No other languages will apply to these Terms.
You may not transfer any of your rights under these Terms to any other person.
We may transfer any of our rights under these Terms to any person or ask any person to fulfil any aspect of it so long as the performance of these Terms is not affected.
Only you and we have any rights under these Terms. No other person shall have any rights under these Terms.
These Terms will be governed by English law and any court proceedings related to these Terms must be taken at a court within England and Wales.
**PART 2 Account Features**
**This Part applies to using features within your Account. **
**USER ACCOUNTS**
If you do not register an account with us, then you will only be able to access a limited range of functionality within our App. To access the full range of functionality available on the App you must register an account ("**Account**").
You must be at least 18 (eighteen) years old and resident of Hong Kong to register an Account with us. The App is intended for use only in Hong Kong.
You must ensure that your username and password are kept secure and confidential. You are responsible for any activity on your Account. It is your sole responsibility to monitor and control access to and use of your Account. You agree to keep your information accurate, complete and current.
You may make copies of your information contained in your Account in any format and, in doing so, you may make copies of reasonable portions of the App and the material and content of the App and your Account.
**PAYMENTS**
You can use the App to pay your tab. You will have to add your credit or debit card details to your Account. The App will save these details as your preferred payment method ("**Stored Payment Details**").
We reserve our right to change which credit, debit and card types are accepted through the App.
You may change your Stored Payment Details at any time.
By entering your Stored Payment Details and each time that you change your Stored Payment details, you confirm that the method of payment being used belongs to you.
If you choose to pay for your tab using the App, the tab will be paid by way of your Stored Payment Details. You will have the opportunity to review your tab in the App before you pay.
If you have used the App to start a tab but do not pay for your tab before leaving, we will automatically take payment using your Stored Payment Details.
**REWARDS AND TREATS**
We may choose to award you with offers or discounts which can be used or redeemed in our pubs ("**Rewards**"). These Rewards will be made available and stored in the App.
All Rewards will only be redeemed as stated. Rewards cannot be exchanged for like for like, other similar items or for cash. Rewards will have no cash value.
Rewards are personal to you and may not be sold, transferred or assigned to another person.
Rewards are for one-time use (unless specified otherwise). Once a Reward is redeemed, it will be automatically removed from your Account.
We will distribute and award Rewards in our sole discretion. We reserve the right to terminate, discontinue, cancel or amend any Rewards, including any already in your Account, at any time without notice to you.
Additional terms and conditions may apply to certain Rewards. These will be displayed with the Reward in your Account.
